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Service and Privileges

NBF Services & Privilege

More than you expect, all that you deserve

With NBF Priority, our focus is on building sustainable, long-term relationships that go beyond the expected to help you grow your wealth and focus on your priorities. Find out more about our suite of personalised banking services, exclusive rewards, preferential pricing and priority access.

Product Features

  • Dedicated Relationship Manager

    Your personal Relationship Manager will work with you to understand your needs and aspirations, delivering financial solutions to help you achieve your goals.

  • Priority processing

    Skip the queue with fast-track processing for all NBF banking products and services as well as Priority access should you ever need to visit an NBF branch.

  • Preferential rates and reduced fees

    In recognition of your valued business, Priority customers will enjoy competitive interest rates and significantly reduced processing fees on home, auto and personal loans. You will also get preferential rates on deposits and foreign exchange.

  • Fee-free banking

    Enjoy fee-free banking including international and local payments, cheque books, standing instructions, international ATM withdrawals, and many more. Please see NBF Personal Banking Schedule of Charges for our full list of free account related services.

  • First-class rewards

    Unlock exclusive Priority discounts on travel, fine dining, leisure and retail options.

  • Free ATM withdrawals

    Priority customers are entitled to unlimited free ATM withdrawals within the UAE and a balance waiver on your current and savings accounts.

  • Global banking benefits

    Priority customers have access to one free international money transfer and two free international ATM withdrawals every month.

  • Free additional cards

    As a priority customer you will be entitled to three free supplementary debit cards and two supplementary credit cards per account, plus a free debit or credit card in case of loss or theft.

  • Anytime, anywhere access to your funds

    Bank securely, on the go, with NBF Direct online banking  and the NBF Direct mobile banking app. You can also access our 24-hour customer care Call Centre or visit any of our branches and ATMs across the UAE. Or simply call your dedicated Priority Relationship Manager who will be able to assist you with any banking query.



You are eligible for NBF Priority status if you meet and maintain* one or more of the following criteria:

• You earn a monthly salary of AED 40,000 or more that is credited into an NBF account
• You maintain a minimum banking average balance of AED 350,000 (or the equivalent in any other currency) in deposits and/or investments
• Your mortgage value is over AED 2.5 million

*To avoid any inconvenience, you must maintain your Priority banking account with adequate funds that meet the eligibility criteria listed above. In the unfortunate event that your account fails to meet at least one of the criteria, your Priority Banking status will be changed to a relevant package in Personal Banking.

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